Owner and Data Controller

TFPBox

Owner's contact e-mail: info@tfpbox.pt

 

You should read these Terms of Use and Privacy carefully before using the website www.tfpbox.pt. These Terms of Use and Privacy can be accessed via the hyperlink at the bottom of each page on our website. We advise you to print and keep a copy. 

Use of the www.tfpbox.pt website implies unreserved acceptance of these Terms of Use and Privacy, which include our Privacy Policy. 

These Terms of Use and Privacy are in addition to the special conditions valid for each type of product or service offered on the site.

 

Use

The user undertakes to: 

(a) not to use the website www.tfpbox.pt for illegal purposes or purposes that may harm the rights of TFPBox or third parties and, in particular, not to use the site to distribute illegal or harmful information, or information that is considered unpleasant, discriminatory or offensive to TFPBox or third parties; 

(b) not to disrupt access to the website www.tfpbox.pt, to TFPBox's computer systems, alter the site, use it to transmit computer viruses, computer piracy, computer worms, etc., or commit illicit acts that could be classified as computer crimes;

(c) not infringe any patent, trademark, trade secret, copyright, database right or other intellectual property right of any person or entity; 

(d) not impersonate any person or entity, including by misrepresenting or otherwise lying about your connection to a person or entity; 

(e) comply with these general conditions of use. If the user fails to comply with these obligations, TFPBox reserves the right to immediately prohibit and block access to its website and network without the right to compensation.

 

Information on the website

Although TFPBox has made every effort to ensure that the information included on the website www.tfpbox.pt is correct at the time of going live, TFPBox cannot be held responsible for any errors or omissions or any information that may be incomplete, incorrect or no longer up to date.

 

Intellectual property / Copyright and trademark notice

Copyright and all proprietary rights in the www.tfpbox.pt website and all its content are reserved by TFPBox. Company names, trademarks and products or services displayed on the www.tfpbox.pt website may be the trademarks of their respective owners. The user is not granted any right or license to use any trademarks and, therefore, the user agrees not to alter, rent, lend, sell, distribute or create derivative works based on the content of the website www.tfpbox.pt and/or the products and services made available on the website www.tfpbox.pt, in whole or in part.

General

Any failure by TFPBox to exercise or enforce any right or provision of these Terms of Use and Privacy shall not constitute a waiver of such right or provision. If any provision of these Terms of Use and Privacy is found by a court of competent jurisdiction to be invalid, the parties agree that the court should attempt to enforce the parties' intentions reflected in the provision, and the remaining provisions of the Terms of Use and Privacy remain in effect. 

The headings used in these Terms of Use and Privacy are for reference purposes only and have no legal or contractual effect. 

Privacy Policy

Types of Data collected

Among the types of Personal Data that the website www.tfpbox.pt collects, by itself or through third parties, there are: e-mail, first name, last name, Usage Data, Cookie, telephone number, address, company name, country, city, billing address and various types of Data. Full details of each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to the collection of Data. 
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using www.tfpbox.pt. Unless otherwise specified, all Data requested by www.tfpbox.pt is mandatory and failure to provide this Data may make it impossible for www.tfpbox.pt to provide its Services. In cases where www.tfpbox.pt specifically states that some Data is not mandatory, users are free to stop communicating this Data without any consequences for the availability or operation of the Service. 

Users who have doubts about which Personal Data is mandatory are invited to contact the Owner. 

Any use of cookies - or other tracking tools - by www.tfpbox.pt or by the owners of third-party services used by www.tfpbox.pt will be for the purpose of providing the Services requested by the User, in addition to the other purposes described in this document and in the Cookies Policy. 

Users are responsible for any third party Personal Data obtained, published or shared through this Service ( www.tfpbox.pt) and confirm that they have the authorization of such third parties to provide the Data to the Owner.

Method and place of data processing 

Method of processing

The Owner will take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data. The Owner undertakes to implement appropriate physical, electronic and managerial processes to safeguard and help prevent unauthorized access to personal information and to preserve the security of the Data. These processes take into account the sensitivity of the information we collect, process and store and the current state of technology. The Owner follows generally accepted industry standards to protect submitted personal information, both during transmission and after receipt, including the use of electronic vaults and tokenization services from third-party service providers. However, no method of transmission via the Internet or a mobile device or online storage method can be considered 100% secure. Therefore, while the Owner may use commercially accepted means to protect personal information, it cannot guarantee its absolute security and consequent use in a manner inconsistent with this Privacy Policy.

The Owner assumes no responsibility for information that is disclosed as a result of errors in transmission, unauthorized access by third parties or other causes beyond its direct control. The User is recommended to act responsibly as they must also play an important role in protecting their information. You should not share your username, password or other sensitive information about your account with anyone. If the Owner receives instructions with a username and password, they will always assume that these instructions have been changed previously. 

The processing of the Data is carried out using computers and/or qualified IT tools, following organizational procedures and means strictly related to the purposes indicated. In addition to the Owner, in some cases the Data may be accessed by certain types of persons in charge, involved with the operation of www.tfpbox.pt (administration, sales, marketing, legal administration) or external persons (such as third-party providers of technical services, hosting company, IT companies, communication agencies) appointed, where necessary, as Data Processors by the Owner. The updated list of these parties can be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to the User if one of the following applies:

• Users have given their consent for one or more specific purposes; Note: under some legislations the Owner may be allowed to process Personal Data UNTIL the User objects to this action ("opt-out"), without having to rely on consent or any other legal bases thereafter. This, however, does not apply where the processing of Personal Data is subject to European data protection legislation;
• the provision of the Data is necessary for the performance of a contract with the User and/or any pre-contractual obligations thereof;
  
• the processing is necessary for compliance with a legal obligation to which the Owner is subject;
  
• the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
  
• the processing is necessary for the purposes of legitimate interests pursued by the Owner or by a third party;
  

In any case, the Owner will willingly cooperate to clarify which legal basis applies to the processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a necessary requirement to enter into a contract.

Location

Data is processed at the headquarters of the Owners, and in any other places where the parties involved in the processing are located. 

Depending on the User's location, data transfers may involve the transfer of User Data to a country other than their own. To find out more about where such transferred Data is processed, users can check the section containing details on the processing of Personal Data. 

Users also have the right to be informed about the legal basis of Data transfers to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data. 

If any such transfers occur, users can find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.

Retention period

Personal Data will be processed and stored for as long as necessary for the purposes for which it was collected.

Therefore:

• Personal Data collected for the purposes related to the performance of a contract between the Owner and the User will be kept until such contract has been fully performed;
  
• Personal Data collected for purposes related to the legitimate interests of the Owner will be kept for as long as necessary to fulfill such purposes. Users may obtain specific information on the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
  

The Owner may be permitted to retain Personal Data for a longer period where the User has given their consent to such processing, for as long as such consent has not been withdrawn. In addition, the Owner may be obliged to keep Personal Data for a longer period of time on all occasions when it is obliged to do so in order to comply with a legal obligation, or in compliance with a warrant from an authority. 

As soon as the retention period expires, the Personal Data will be deleted. Therefore, the right to access, the right to erasure, the right to correction and the right to data portability cannot be enforced after the expiry of the retention period.

The purpose of processing

User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Access to third party service accounts, Contacting the User, Viewing content from external platforms, Traffic optimization and distribution, Tag management, Anti-spam protection, Remarketing and behavioral targeting, Registration and authentication, Contact management and messaging, Interaction with live chat platforms, Interaction with social networks and external platforms, Interaction with data collection platforms and other third parties, Heat mapping and session recording, Payment processing, Data transfer outside the EU and Statistics. 

Users may obtain additional detailed information on such purposes of processing and on the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 

• Contacting the User

  Mailing list ou newsletters ( www.tfpbox.pt)

  By subscribing to the newsletter or marketing communications, the User's e-mail address will be added to the contact list of those who may receive e-mail messages containing information of a commercial or promotional nature about www.tfpbox.pt. Your e-mail address may also be added to this list as a result of your subscription to this service ( www.tfpbox.pt) or after making a purchase, subject to your consent.Personal data collected: e-mail address and full name.

  Contact form ( www.tfpbox.pt)

  By filling in the contact form with their Data, Users authorize www.tfpbox.pt to use these details to respond to requests for information, quotations or any other type of request as indicated by the title of the form.Personal Data collected: e-mail, full name and telephone number.

  
  

• Statistics

  The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to track User 

  Google Analytics (Google Inc.)

  Google Analytics is an Internet analytics service provided by Google Inc. 

  Google uses the data collected to track and examine the use of this service ( www.tfpbox.pt) to prepare reports on activities and share them with other Google services.Google may use the data collected to contextualize and personalize the ads of its own advertising network.

  Personal Data collected: Cookie and Usage Data.Place of processing: USA - Privacy Policy - Opt Out. Privacy Shield Participant.

 

• Interaction with social networks and external platforms

  This type of service allows interaction with social networks or other external platforms, directly from the pages of this service ( www.tfpbox.pt). The interaction and information obtained by www.tfpbox.pt is always subject to the User's privacy settings on each social network. If a service that allows interaction with social networks is installed, it may collect traffic data for the pages where the service is installed, even when users are not using them.

  
  

  ShareThis (Sharethis Inc.)

  ShareThis is a service provided by ShareThis Inc. that displays a widget that allows interaction with social networks and external platforms, as well as sharing the content of the www.tfpbox.pt.

  Depending configuration, this service can display widgets belonging to third parties, such as social network managers where interactions are shared. In this case, the third parties providing the widget will also be informed about the interactions and Usage Data on the pages where this service is installed.Personal Data collected: Cookie and Usage Data.

  Place of processing: USA - Privacy Policy.

 

• Payment processing

  Payment processing services allow www.tfpbox.pt to process payments by credit card, bank transfer or other means. To ensure greater security, www.tfpbox.pt provides only the information necessary to execute the transaction with the financial intermediaries operating the transaction. Some of these services may also enable the sending of time-scheduled messages to the User of www.tfpbox.pt such as email-based invoices and other notifications.

  
  

  Paypal (PayPal Inc.)

  PayPal is a payment service provided by PayPal Inc., which allows users to make online payments.Personal Data collected: various types of Data as specified in the service's privacy policy. Place of processing: See PayPal's privacy policy - Privacy Policy.

 

• Anti-spam protection

  This type of service analyzes the traffic of this service ( www.tfpbox.pt), potentially containing users' Personal Data, in order to filter out the parts of the traffic, messages and content that are recognized as SPAM.

  
  

  Google reCAPTCHA (Google Inc.)

  Google reCAPTCHA is a SPAM protection service provided by Google Inc. The use of reCAPTCHA is subject to Google's privacy policy and terms of use. Personal Data collected: Cookie and Usage Data.Place of processing: USA - Privacy Policy. Privacy Shield Participant.

 

• Registration and authentication

  By registering or authenticating, you allow this service ( www.tfpbox.pt) to identify you and give you access to dedicated services. Depending on what is described below, registration and authentication services may be provided by third parties. In such cases, www.tfpbox.pt may access some Data stored by these third-party services for registration or identification purposes.

  The Owner uses the information we collect from and about the User for various purposes, including:

  • Processing and responding to your requests;
    
  • Understanding user actions (Services visited, preferred features, usage patterns, etc.), improving the content and features of the Services provided (such as customizing content to observed interests), processing and completing transactions and making special offers;
    
  • Administer the Services provided and diagnose technical problems;
    
  • To send communications at the User's request and which are of interest to the User;
    
  • Generate and review reports and carry out research into the usage base and patterns of use of the Services;
    
  • Provide customer support services;
    
  • Provide information and notices about the User's account;
    
  • Performance of obligations and defense of rights in any contracts entered into between the User and TFPBox, including payments and collections.
    
  
  

  Direct registration ( www.tfpbox.pt)

  The User registers by filling in the registration form and providing Personal Data directly to www.tfpbox.pt.

  Dados Personal Data collected: city, date of birth, e-mail, address, billing address, full name, telephone number, country.

 

• Transfer of Fata outside the UE

  The Owner is authorized to transfer Personal Data collected within the EU to third countries (i.e. any country that is not part of the EU) only in accordance with a specific legal basis. Any such transfers of Data will be based on one of the legal bases described below. Users may ask the Owner which legal basis applies to which specific service.

  
  

  Data transfer abroad based on authorization ( www.tfpbox.pt)

  If this is the legal basis, users' Personal Data will be transferred from the EU to third countries only if the User has explicitly consented to the transfer, after having been informed of the possible risks due to the absence of an adequacy decision and appropriate safeguards.In such cases the Owner will inform users correctly and obtain their explicit consent through the Service www.tfpbox.pt.

  Personal Data collected: various types of Data.

 

• Viewing content from external platforms

  This type of service allows the User to view and interact with content hosted on external platforms, directly from the pages of this service ( www.tfpbox.pt) and to interact with it. If this type of service is installed, it may collect web traffic data for the pages where the service is installed, even when users are not using them.

  
  

  Google Fonts (Google Inc.)

  Google Fonts is a typeface visualization service provided by Google Inc. that allows www.tfpbox.pt to incorporate content of this type into its pages. Personal Data collected: Usage Data and various types of Data as specified in the service's privacy policy. Place of processing: USA - Privacy Policy. Privacy Shield Participant.

  
  

  Google Maps widget (Google Inc.)

  Google Maps is a map visualization service provided by Google Inc. that allows www.tfpbox.pt to incorporate content of this type into its pages. Personal Data collected: Cookie and Usage Data. Place of processing: USA - Privacy Policy. Privacy Shield Participant.

  
  

Users' rights

Users may exercise certain rights with regard to their Data processed by the Owner. 

In particular, users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw their consent in cases where they have given their prior consent to the processing of their Personal Data.
• Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than their consent. Further details are provided in the specific section below.
• Access your Data. Users have the right to know whether their Data is being processed by the Owner, to obtain disclosures about certain aspects of its processing and to obtain a copy of the Data that is being processed.
• Verify and request rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
• Restrict the processing of your Data. Users have the right, under certain circumstances, to restrict the processing of their Data for any purpose other than storing it.
• To have their Personal Data erased or otherwise removed. Users have the right, under certain circumstances, to demand the deletion of their Personal Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance. This determination applies subject to the Data being processed by automated means and the processing being based on the User's consent, on a contract to which the User is a party, or on pre-contractual obligations under the same agreement.
• Registering a complaint. Users have the right to lodge a complaint with their competent Data Protection Authority.

Details on the right to object to processing

In cases where Personal Data is processed for a public interest, in the exercise of an official authorization in which the Owner is vested, or for purposes of the legitimate interests pursued by the Owner, users may object to such processing by providing a reason related to their situation, in particular to justify the objection. 

Users should be aware, however, that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time, without providing any justification. Users can consult the respective sections of this document.

How to exercise these rights

Any requests to exercise users' rights can be directed to the Owner via the contact details provided in this document. These requests can be exercised free of charge and will be dealt with by the Owner as soon as possible and in all cases within less than one month.

Cookies Policy

 

Cookies consist of pieces of code installed in the browser, which help the Owner to provide the Service in accordance with the purposes described. Some of the purposes for which Cookies are installed may also require the user's consent. In cases where the installation of Cookies is based on consent, such consent may be freely withdrawn at any time by following the instructions provided in this document.

Techincal Cookies and Cookies that serve aggregate statistical purpose

• Activity stictly necessary for the operation of the Service

  www.tfpbox.pt uses Cookies to save the user's session and perform other activities that are strictly necessary for the operation of www.tfpbox.pt, for example, those relating to traffic distribution.

 

• Activity relating to saving preferences, optimization and statistics

  www.tfpbox.pt uses Cookies to save browsing preferences and optimize the user's browsing experience. These Cookies include, for example, those used for setting language and currency preferences, or those for managing first-person statistics used directly by the Site Owner.

  
  

Other types of Cookies or third parties that install Cookies

Some of the services listed above collect statistics anonymously and in aggregate form and may not require the user's consent or may be managed directly by the Owner - depending on how they are described - without the help of third parties. 

If any service operated by a third party is listed among the tools below, they may be used to monitor the user's browsing habits - in addition to the information set out herein and without the Owner's knowledge. 

Please consult the privacy policy of the services listed for more detailed information. 

In addition to what is set out in this document, the user can manage Cookie preferences directly from their own browser, and prevent - for example - third parties from installing Cookies. 

Through browser preferences, it is also possible to delete Cookies installed in the past, including Cookies that may have saved the initial consent for the installation of Cookies by this website. Users can find information on how to manage Cookies in their most frequently used browsers at the following address: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to Cookies installed by third parties, users can manage their preferences and withdraw their consent by clicking on the removal link - if provided - or by contacting the third party. Notwithstanding the above, the Owner informs that users can follow the instructions provided in the initiatives linked below from the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services.

Such initiatives allow users to select their tracking preferences for most advertising tools. The Owner recommends that users use these resources in addition to the information provided in this document.

Additional Information about Data Collection and Processing

Legal Action

User Personal Data may be used for legal purposes by the Owner in court or in the stages leading to possible legal action arising from improper use of this Service (www.tfpbox.pt) or related Services. 

The User declares to be aware that the Owner may be required to disclose Personal Data upon request of public authorities.

What happens if I don't disclose my personal data

Unless otherwise specified in the following section 4.2, the personal data we request you to provide, including email address, address, and phone number, are necessary for processing your request and for purchasing products on this website, in order to fulfill obligations arising from applicable legislation and regulations or to provide other services offered on this website and requested by you. 

Refusal to provide us with some personal data may prevent us from processing your request for the purchase of products or for the provision of other services on this website, such as Customer Support. 

Failure to provide your personal data may justify our refusal to process your order for the purchase of products on this website or for the provision of services. Disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services requested by you is optional and has no effect on the use of this website or its services and purchase of products. 

We will inform you if your personal data is mandatory or optional, marking with an asterisk (*) the information that is mandatory to fill out. Failure to fill out optional data will not result in any penalty. 

Disclosure of sensitive data is never requested and is prohibited.

Additional information about User Personal Data

In addition to the information contained in this privacy policy, www.tfpbox.pt may provide the User with additional contextual information about specific services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, www.tfpbox.pt and any third-party services may collect files that record interaction with www.tfpbox.pt (System Logs) or use other Personal Data (such as IP address) for this purpose.

Information Not Contained in This Policy

Further details about the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Handling "Do Not Track" Requests

www.tfpbox.pt does not support "Do Not Track" requests. To determine if any of the third-party services it uses honor "Do Not Track" requests, please read their privacy policies.

Changes to this Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its users on this page and possibly within www.tfpbox.pt and/or – as far as technically and legally feasible – by sending a notice to users via any contact information available to the Owner. 

It is highly recommended to check this page often, referring to the last modification date listed at the bottom. 

If changes affect processing activities based on the User's consent, the Owner will seek new consent from the User, where required.

Definitions and Legal References

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows the identification or identifiability of a natural person.

Usage Data

As informações recolhadas automaticamente através deste  www.tfpbox.pt (ou serviços de terceiros contratados neste Serviço ( www.tfpbox.pt), que podem incluir: os endereços IP ou nomes de domínio dos computadores utilizados pelos utilizadores que utilizam  www.tfpbox.pt, os endereços URI (Identificador Uniforme de Recurso), a data e hora do pedido, o método utilizado para submeter o pedido ao servidor, o tamanho do arquivo recebido em resposta, o código numérico que indica o status do servidor de resposta (resultado positivo, erro , etc.), o país de origem, as características do navegador e do sistema operacional utilizado pelo Utilizador, os vários detalhes de tempo por visita (por exemplo, o tempo gasto em cada página dentro do aplicativo) e os detalhes sobre o caminho seguido dentro da aplicação, com especial referência à sequência de páginas visitadas e outros parâmetros sobre o sistema operacional do dispositivo e/ou ambiente de TI do Utilizador.

User

The person who uses www.tfpbox.pt, who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The individual to whom the Personal Data refers.

Data Processor (or Data Supervisor )

The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Service (www.tfpbox.pt). The Data Controller, unless otherwise specified, is the Owner of this Service (www.tfpbox.pt).

www.tfpbox.pt(or this Application)

The means by which the User's Personal Data is collected and processed.

Service

The service provided by www.tfpbox.pt as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made in this document to the European Union include all current member states of the European Union and the European Economic Area.

Cookie

Small pieces of data stored on the User's device.

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Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (GDPR - General Data Protection Regulation). This privacy policy relates solely to www.tfpbox.pt unless stated otherwise in this document. 

Last updated: May 25, 2018